ABOUT THIS JOB

 

We’re looking for a proactive Client Relations Manager to join our team at Trend Capital where relationships are our top priority. 

 

Ideal candidates will have passion for communication, and a drive to provide exceptional results. Maintaining our client accounts and helping spot business opportunities in current and potential relationships is an integral part of this role. Appetite to grow and expand business development skills is essential. Being comfortable working with spreadsheets, pivot tables, and multiple performance dashboards will ensure success in this role. If that’s you, join us!

 

 CLIENT RELATIONS MANAGER RESPONSIBILITIES 

  • Point of contact in most matters relating to client concerns, needs and campaign optimizations
  • Maintain accurate records of workflow changes 
  • Understand the Lead Generation and lending industries and service offerings of Trend Capital 
  • Manage accounts and their performance 
  • Make data-driven recommendations to internal and external stakeholders
  • Work with internal teams to meet goals and increase profitability
  • Generate daily, weekly and monthly performance reports 
  • Travel within the states (4-6 industry conferences and client visits annually)

 

REQUIRED KNOWLEDGE & SKILLS

  • 2+ years experience in Client Relations or Account Management roles
  • Bachelor’s degree in Business or Communications preferred
  • Energetic, proactive and tenacious
  • Highly organized
  • Ability to handle multiple tasks in a fast-paced environment
  • Team oriented but can be a independent player
  • Comfortable with Macs
  • Ability to understand technical concepts and marketing techniques 
  • Proficient in Google Apps and Microsoft Excel including a robust knowledge of pivot tables and formulas
  • Experience with Customer Relationship Management software a plus
  • Excellent interpersonal, verbal and written communication skills

 

Our company offers great benefits: full healthcare package (medical, dental, vision, life), 401k with a company match, flexible schedule, catered lunch, coffee, tea and snacks, reward system, paid parking, competitive pay, and much more! Anyone who joins our team will have great potential for career and personal growth.


For more information about our company please visit https://trendcapital.com/.

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